隐私政策
最后更新:2026年3月20日
我们的承诺(请先阅读)
在 Sports Alert,我们认为隐私是基本权利,而非功能。我们在信任的基础上构建足球情报的未来。数据仅用于改善你的体验。我们不出售数据,不追踪你,你的数据属于你。
1. 简介
Sports Alert 由 PaloVisto LLC(“我们”)运营,致力于保护你的数据。本政策说明我们如何收集、使用、披露和保护信息。
2. 我们收集的信息
2.1 个人数据
- 账号数据: 姓名、邮箱地址、加密密码。
- 资料数据: 喜爱的球队、关注的联赛、提醒设置。
- 通讯: 通过支持或反馈表单提交的消息。
2.2 衍生数据(自动化)
- 设备类型、操作系统、浏览器类型。
- 使用指标(访问页面、使用功能、会话时间)。
- IP 地址和大致地理位置(城市/国家级别)。
2.3 财务数据
我们使用第三方服务处理付款(如 Stripe、Apple Pay、Google Pay)。完整的信用卡数据不存储在我们的服务器上。
3. 我们如何使用信息
你的数据用于:
- 提供体验: 提供 AI 预测、进球提醒和实时统计。
- 账号管理: 管理订阅和登录访问。
- 改进: 使 AI 模型更准确(使用匿名数据)。
- Security: Detect and prevent fraud or abuse.
- Communication: Send you technical notices, updates, and security alerts.
4. Legal Basis for Processing (GDPR)
We process data under the following legal grounds:
- Contract: To provide the Service you subscribed to.
- Consent: For newsletters or marketing (which you can withdraw at any time).
- Legitimate Interests: To improve our fraud detection and AI accuracy.
5. Information Sharing
We do not sell your personal data. We only share data with:
- Service Providers: Cloud hosting (Render), CDN and network security (Cloudflare), error monitoring (Sentry), analytics (Google Analytics), and payment processors (Stripe, Apple In-App Purchase, Google Play Billing).
- Legal Obligations: If required by a subpoena, law, or other legal process.
- Business Transfers: If we are involved in a merger or acquisition.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes set out in this policy. If you delete your account, we delete your personal identifiers, though we may retain anonymized usage data for statistical analysis.
7. Data Security
We use industry-standard security:
- Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest.
- Hashing: Passwords are hashed using bcrypt.
- Access Control: Strict internal access controls.
8. Your Privacy Rights
Depending on your location (EU, California, etc.), you have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Fix inaccurate data.
- Erasure: Request that we delete your data ("Right to be Forgotten"). You can delete your account directly from your Profile page in the app using the "Delete Account" button, or by contacting us at the email below.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact: privacy@sportsalert.ai
9. Children's Privacy
Our Service is not intended for users under 18. We do not knowingly collect data from children.
10. Tracking & Advertising
On iOS, our app uses Apple's App Tracking Transparency (ATT) framework. You will be asked for permission before any tracking occurs. If you decline, no advertising identifier is collected or shared. You can change this setting at any time in your device's Settings > Privacy & Security > Tracking.
We may use anonymized, aggregated analytics to understand how the app is used and to improve the service. This data cannot be used to identify individual users.
11. Updates
We may update this policy. We will notify you of significant changes via email or an in-app notification.
12. SMS/Text Message Communications
By providing your phone number and opting in to SMS notifications, you consent to receive text messages from Sports Alert. These messages may include:
- Match Alerts: Live score updates, goal notifications, and match result summaries for teams and matches you follow.
- Account Notifications: Security alerts, login verifications, and account-related updates.
- Service Updates: Important changes to our platform, features, or policies.
Message Frequency
Message frequency varies based on your preferences and the matches you follow. You may receive up to 10 messages per day during active match days, and fewer on non-match days. Typical usage averages 2-5 messages per week.
Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message. You may also disable SMS notifications in your account settings. After opting out, you will receive a one-time confirmation message. Opting out of SMS will not affect your ability to use other features of the Service.
Costs
Message and data rates may apply. Sports Alert does not charge for SMS messages, but your mobile carrier's standard messaging rates may apply. Contact your carrier for details about your plan.
SMS Data Usage
Your phone number is collected solely for delivering SMS notifications you have opted in to receive. We do not sell, share, or use your phone number for marketing purposes beyond the notifications you have consented to. Your phone number is stored securely and is subject to the same protections described in Section 7 (Data Security) of this policy.
Need help with SMS? Text HELP to receive support information, or contact us at support@sportsalert.ai.
13. Related Policies
14. Contact Us
Email: privacy@sportsalert.ai