개인정보처리방침

1. 소개

PaloVisto LLC("저희")가 운영하는 Sports Alert는 여러분의 데이터를 보호하겠습니다. 이 정책은 정보를 수집, 사용, 공개, 보호하는 방법을 설명합니다.

2. 수집하는 정보

2.1 개인 데이터

• 계정 데이터: 이름, 이메일 주소, 암호화된 비밀번호.
• 프로필 데이터: 좋아하는 팀, 팔로우하는 리그, 알림 설정.
• 커뮤니케이션: 지원 또는 피드백 양식을 통해 제출된 메시지.

2.2 파생 데이터(자동화)

• 기기 유형, 운영 체제, 브라우저 유형.
• 사용 메트릭 (방문한 페이지, 사용한 기능, 세션 시간).
• IP 주소 및 대략적인 지리적 위치 (도시/국가 수준).

2.3 재무 데이터

결제 처리에는 타사 서비스를 사용합니다 (예: Stripe, Apple Pay, Google Pay). 신용카드 전체 데이터는 서버에 저장하지 않습니다.

3. 정보 사용 방법

여러분의 데이터는 다음을 위해 사용됩니다:

• 경험 제공: AI 예측, 골 알림, 실시간 통계 제공.
• 계정 관리: 구독 및 로그인 접근 관리.
• 개선: AI 모델을 더 정확하게 만들기 (익명 데이터 사용).
• Security: Detect and prevent fraud or abuse.
• Communication: Send you technical notices, updates, and security alerts.

4. Legal Basis for Processing (GDPR)

We process data under the following legal grounds:

• Contract: To provide the Service you subscribed to.
• Consent: For newsletters or marketing (which you can withdraw at any time).
• Legitimate Interests: To improve our fraud detection and AI accuracy.

5. Information Sharing

We do not sell your personal data. We only share data with:

• Service Providers: Cloud hosting (Render), CDN and network security (Cloudflare), error monitoring (Sentry), analytics (Google Analytics), and payment processors (Stripe, Apple In-App Purchase, Google Play Billing).
• Legal Obligations: If required by a subpoena, law, or other legal process.
• Business Transfers: If we are involved in a merger or acquisition.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes set out in this policy. If you delete your account, we delete your personal identifiers, though we may retain anonymized usage data for statistical analysis.

7. Data Security

We use industry-standard security:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest.
• Hashing: Passwords are hashed using bcrypt.
• Access Control: Strict internal access controls.

8. Your Privacy Rights

Depending on your location (EU, California, etc.), you have the right to:

• Access: Request a copy of the data we hold about you.
• Correction: Fix inaccurate data.
• Erasure: Request that we delete your data ("Right to be Forgotten"). You can delete your account directly from your Profile page in the app using the "Delete Account" button, or by contacting us at the email below.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact: privacy@sportsalert.ai

9. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from children.

10. Tracking & Advertising

On iOS, our app uses Apple's App Tracking Transparency (ATT) framework. You will be asked for permission before any tracking occurs. If you decline, no advertising identifier is collected or shared. You can change this setting at any time in your device's Settings > Privacy & Security > Tracking.

We may use anonymized, aggregated analytics to understand how the app is used and to improve the service. This data cannot be used to identify individual users.

11. Updates

We may update this policy. We will notify you of significant changes via email or an in-app notification.

12. SMS/Text Message Communications

By providing your phone number and opting in to SMS notifications, you consent to receive text messages from Sports Alert. These messages may include:

• Match Alerts: Live score updates, goal notifications, and match result summaries for teams and matches you follow.
• Account Notifications: Security alerts, login verifications, and account-related updates.
• Service Updates: Important changes to our platform, features, or policies.

Message Frequency

Message frequency varies based on your preferences and the matches you follow. You may receive up to 10 messages per day during active match days, and fewer on non-match days. Typical usage averages 2-5 messages per week.

Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message. You may also disable SMS notifications in your account settings. After opting out, you will receive a one-time confirmation message. Opting out of SMS will not affect your ability to use other features of the Service.

Costs

Message and data rates may apply. Sports Alert does not charge for SMS messages, but your mobile carrier's standard messaging rates may apply. Contact your carrier for details about your plan.

SMS Data Usage

Your phone number is collected solely for delivering SMS notifications you have opted in to receive. We do not sell, share, or use your phone number for marketing purposes beyond the notifications you have consented to. Your phone number is stored securely and is subject to the same protections described in Section 7 (Data Security) of this policy.

13. Related Policies

• Terms of Use
• Privacy Policy